1. Introduction
At Celtic Clean and Seal, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, use our services, or communicate with us. By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
2.1 Personal Identification Information
- Name
- Phone number
- Email address
- Physical address
2.2 Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Time spent on each page
2.3 Communication Data
- Information provided in emails or contact forms, including service enquiries, feedback, or other communications.
3. How We Collect Information
We collect your information in the following ways:
- Directly from you: When you fill out a form on our website, request a quote, or contact us via email or phone.
- Automatically: Through cookies and similar technologies when you use our website.
4. Use of Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide quotes for services.
- To deliver the services you request.
- To send updates regarding our services.
- To improve our website and customer service experience.
- For billing and administrative purposes.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that allow us to track usage data and personalise your experience.
Types of cookies we use:
- Essential Cookies: Required for the functioning of the website.
- Analytics Cookies: To analyse website traffic and user behaviour.
You can manage or disable cookies through your browser settings, but this may impact your ability to use certain features of our website.
6. Data Sharing
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
- With service providers and subcontractors to perform the services requested by you.
- When required by law or to comply with legal processes.
- To protect our rights, safety, and property.
7. Data Storage and Security
We are committed to safeguarding your personal information. Measures we take to protect your data include:
- Secure servers and encrypted storage.
- Limiting access to personal information to authorised personnel only.
- Regular security updates to our systems and processes.
We store your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal requirements.
- Data Portability: You can request your data in a portable format.
- Objection: You can object to how we use your data for certain purposes, such as marketing.
To exercise your rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
10. Children’s Privacy
Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take immediate steps to delete it.
11. Changes to This Privacy Policy
Celtic Clean and Seal reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the date of the update. Continued use of our website or services after updates constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Celtic Clean and Seal
Brackernagh Upper, Ballinasloe, Co. Galway
Phone: +353 87 3414285
Email: info@celticcleanandseal.ie